Shipping policy
Shipping Policy
📦 Order Processing
All orders are processed within 1–2 business days (excluding weekends and bank holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking details (where applicable).
🚚 Shipping Rates (UK)
We currently ship within the United Kingdom using the following rates:
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Standard Delivery (2–4 working days): £4.99
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Free Standard Delivery on orders over £50
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Express Delivery (1–2 working days): £6.99
⏱ Delivery Times
Estimated delivery times are as follows:
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Standard Delivery: 2–4 working days
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Express Delivery: 1–2 working days
Please note that delivery times are estimates and may vary during busy periods.
📍 Shipping Address
Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for delays or lost parcels due to incorrect address details.
📦 Order Tracking
Where available, tracking details will be provided once your order has been dispatched.
❗ Delays & Issues
While we aim to deliver within the estimated timeframes, delays can occasionally occur due to courier issues or high demand periods.
If your order has not arrived within 5 working days, please contact us at:
🌍 International Shipping
We currently do not offer international shipping.
(You can update this section in the future if you expand.)
📬 Contact Us
If you have any questions about your order or shipping, please contact us:
Email: orders@theankarashop.co.uk
Thank you for shopping with The Ankara Shop 🤍